IS THE ENTIRE DELIVERY FROM INDONESIA?
We currently ship products to the Greater Jakarta area, that’s include Jakarta, Bogor, Depok, Bekasi, and Tangerang! If you cannot find the location or location of your country at checkout, please contact us, and we will see if we can help
How do I get my order? Orders are usually processed in less than 2x24 hours. Delivery to most countries requires 5-20 days but depends on where you are in the world and requires 1 to 3-4 days for local Indonesian shipments; it might take a little longer. This also depends on the product you buy. Some trendy items and need a little time for you. Don't worry, we will ship your items as soon as possible, and that's a promise!
WHAT IS MY TRACKING NUMBER? Orders are processed in less than 2x24 hours. Tracking will be available 3-6 days after your order. Please contact if you have not received your tracking number after seven days by contacting our customer support at firstname.lastname@example.org.
MY ORDER ARRIVES, BUT SOME ITEMS ARE LOST!
Do not panic! To ensure the fastest delivery for you, items are often shipped separately. We have several warehouses, and some may have your items while others don't. That's why we send from the warehouse that has your goods. If one warehouse has all the items, we will send all your items together, but if not, we will ship the items separately. If you are worried about your order for any reason, please contact us at email@example.com.
BOOKING STATUS Make sure you double-check your address in the shopping cart system before buying. If you feel you've made a mistake or want to change the address for any reason, you MUST notify us as soon as possible. After the item is shipped, we cannot change the shipping address and therefore are not responsible for any losses that may occur.
ORDER CONFIRMATION You will receive instant confirmation in your inbox as soon as your purchase is complete. If you don't receive an email, check your spam folder or contact us at firstname.lastname@example.org if you can't find it.
TRACKING All orders are tracked (except items not in physical form; electronic classes, donations, podcasts, etc.), and you will receive a tracking number by email as soon as your order is sent. Note: Your initial order number is not your tracking number. If you have questions about tracking, please contact us.